| Household Goods Residential
Move... Moving Support |
| Move Coordinator |
| Horizon’s move
coordinators manage every detail of a move
from start to completion. This |
| single point of contact
along with our computerized move management
software provides |
| the road map to keep
our customers informed and takes all guesswork
out of relocation. |
 |
| Customer communication
includes the following steps: |
 |
Confirmation
letter |
|
Confirmation call to review
dates, contact numbers and e-mail addresses,
addresses, services, and valuation coverage. |
|
3 day prior phone call |
|
Pack, load and delivery
phone calls |
|
Quality call (30 days after
delivery) |
|
|
| You can be assured
that Horizon Moving Systems’ Customer
Service Move Coordinators |
| along with our move
management system provide a seamless relocation
experience. |
