Frequently Asked Questions in the moving industry.

Relocation Tools... Frequently Asked Questions

	What information do you need to schedule my shipment?
	If our schedule changes, when and who should we notify?
	Are there any items that United cannot ship?
	Do I have to be present for all phases of the move process?
	When will the moving crew arrive on loading day?
	If our new home is not ready to move into, can we store our household goods?
	Will United move high-value items from my home?
	What should I do in the event of a claim or damaged item?
	When will the household goods inventory take place?
	What is included in the carrier's unpacking service?
	Am I, as the transferee, required to handle and sign all of the paperwork and make sure that the condition reports are correct, or since this is a company relocation, will they handle that?

Horizon Moving Systems is an authorized agent for United Van Lines • ICC# MC-67234 • USDOT#077949