| About Us...
Sales Consultants |
| Customer satisfaction surveys
reveal that a successful move depends
on two main |
| components: the ability
and attitude of a company’s employees
and communicating useful |
| information while setting
realistic expectations. The sales department
of Horizon Moving |
| Systems understands these
issues and in every customer interaction,
our representatives |
| will provide a positive
atmosphere to allow for discovery, assessment,
and solutions related |
| to an individual’s
unique relocation requirements. |
 |
| Through our
affiliation with United Van Lines, all
Horizon salespeople have completed a
|
| moving consultant
certification program. This program
includes learning modules on |
| customer service,
attitude, industry knowledge and trends,
and federal government |
| compliance
issues. Every spring, Horizon holds
a statewide sales retreat to provide |
| continuous
training, development, and recognition
for top producers. At every sales meeting,
|
| the number
1 agenda item is a review of returned
customer surveys ranking our |
| performance
on appearance, attitude, estimating
accuracy, providing helpful information, |
| and communication.
|
|
| When working with Horizon’s
sales staff, you can be assured of the
most experienced, helpful, |
and knowledgeable professionals
in the moving industry. |
