| Step
1 |
"Customer
Service Pledge" defines what
you can expect of us. |
| Step
2 |
"Standards
of Performance" within our
agency family enable us to rely
upon a premier network of over
480 United Van Line agencies throughout
the United States, and over 1,100
around the globe. |
| Step
3 |
"Measurement"
process, driven by a written customer
survey that is mailed to every
customer. |
| Step
4 |
"Training
and Development" programs
standardize techniques used by
our employees and improve skills
and competencies associated with
the move process. |
| Step
5 |
"Reward
and Recognition" process,
our employees are motivated to
exceed your expectations on every
move. |
