Horizon Moving Systems is one of the largest United Van Lines agents in the country, yet we remain a hometown, family-run business with a focus on the customer. Horizon has been a Dusenberry family owned enterprise since 1924.
We regularly talk to our customers about what is important to them and continuously improve our entire service experience to deliver just that. It is this proactive customer service that has won us an A+ rating from the Better Business Bureau and numerous quality awards. We are also proud of our deep involvement and commitment to local communities and charities.
Horizon Moving Systems is 89 years old. C. R. Dusenberry founded the company in 1924 where he built a store and lodge in MaderaCanyon, located 35 miles south of Tucson in the Santa Rita mountains. Two times a week, he transported oak firewood from the canyon to a yard in Tucson, with return loads of groceries and blocks of ice for residents in the canyon. Occasionally the trips included shipments of furniture for the summer mountain homes. The first vehicle was a 1922 Dodge truck. In the mid‑1930’s the Dusenberry family moved to Tucson and C. R. obtained a Certificate of Convenience and Necessity from the Arizona Corporation Commission covering freight and household goods. The business was then known as City Transfer Company. A 1931 Chevrolet stake truck was purchased. With this truck, the dining room of the family home was converted to an office and the 2-car garage became a warehouse. The Dusenberrys were in the moving business.
In 1939 City Transfer became an agent of what was then a small company known as United Van Lines. In 1947 United Van Lines organized into its innovative corporate structure with exclusive agent ownership. City Transfer changed its name to City Van & Storage Co. It became one of the stockholder agents of United Van Lines in the early 1950′s when a block of stock was purchased for $5,200. The company has remained a United agent ever since. United Van Lines is now the largest and most successful moving company in the country.
C. R. and his wife, Catherine, had two children. Bruce E. Dusenberry and his sister, Lois Dusenberry, purchased the company from their father, C. R., in 1952. Both Bruce E. and Lois were initially active in the business, with Bruce E. handling the operations and Lois managing the office and finances. Bruce E. remained active in the business but Lois did not, although she remained a Director and Shareholder of the Corporation until her death in 2004.
Bruce E.’s son, Bruce L., worked in the business throughout high school and in the summers during his college years, working initially in the warehouses and ultimately as a household goods driver. He graduated from Occidental College in Los Angeles with a Bachelor of Arts degree in 1972, and obtained a Law Degree from the UCLA School of Law in 1975. He practiced business, real property and estate planning law in Tucson for 17 years before retiring from the legal profession to take over the management of the moving business on December 1, 1993.
Bruce E. achieved considerable business growth in the 42 years that he served as President of the company. He served on the Board of Directors of United Van Lines for 12 years from 1975 to 1987. Under his guidance, the company became one of the top agents in the United Van Lines system, with combined revenues of over $12 million in 1994. In that year the company name was changed from City Van & Storage Co., Inc. to Horizon Moving Systems, Inc. By 2005, under the leadership of Bruce L., all of the affiliated Horizon companies had combined revenues of $27 million. Bruce L. has served on the Board of Directors of UniGroup, Inc. (the holding company for United and Mayflower) from 2001 to 2008. Doing business under multiple corporate and business entities, the family of Horizon Moving Systems companies now has operations covering the entire state of Arizona with locations in Tucson, Phoenix, Sierra Vista, Yuma and Flagstaff.
Looking back, the business first expanded in 1965 with the acquisition of a moving company in Sierra Vista, Arizona. Sierra Vista is the site of the Fort Huachuca Army post and the business mix in that location is now about 60% military and 40% civilian. The Sierra Vista operation has 15‑20 employees and serves all of southeastern Arizona. It has 35,000-sq. ft. of warehouse space and a scale.
In 1970 a branch was opened in Phoenix, Arizona. From 1970 to 1995, the Phoenix location grew to be Horizon’s largest operation, while possessing the most diverse business mix.
In 1975 Horizon added offices in Yuma and Flagstaff. In Yuma, the company operates out of a 32,000-sq. ft. warehouse with 15‑20 employees. This market is the site of the Yuma Marine Corps Air Station, which generates considerable military business.
The Flagstaff operation is housed in a 20,000-sq. ft. warehouse and office building, which was opened in December 1996. Flagstaff serves the Park Service, the U.S. Army, the U.S. Forest Service, the Indian Health Service and other government related enterprises. It also serves many smaller communities spread throughout northern Arizona, an area about the size of the state of Pennsylvania.
Tucson remains the corporate headquarters for the affiliated Horizon companies and operates as the original United Van Lines agency. In 1989 several warehouse locations, some owned and some leased, were consolidated into a single 55,000-sq. ft. warehouse, office and maintenance shop facility at 3600 E. 36th Street. It was designed and constructed by Bruce E. on a 7 acre parcel, where a 45,000-sq. ft. document storage facility has also been constructed. The company’s fleet of interstate vans is operated out of the Tucson office.
With a team of concerned and dedicated employees, we are strong and growing into the 21st century, meeting the moving and storage needs of individuals and businesses worldwide. Horizon consistently ranks at the top of quality ratings based on scores derived from customer service surveys. We received the United Van Lines President’s Award for 2000, the top national award in recognition of meeting or exceeding standards of performance, and garnered several Customer Choice awards over the past decade. The commitments to excellence in customer service and to employee development have always been at the core of Horizon’s purpose and are ultimately the reason for our growth and success.